Care Plans
Removing Goals (OGIs) from a Member’s Care Plan
Purpose This article explains how to remove or delete a Goal (OGI – Opportunity, Goal, Intervention) from a member’s Care Plan in GuidingCare. Steps Go to Member Details From the main navigation, open the member’s profile. On the left-hand menu, ...
How to Add Units or Hours to a Care Plan in GuidingCare
Applies To: Care Managers, Supervisors, and Administrative Staff System: GuidingCare (CHN Instance) Last Updated: October 2025 Overview This article explains how to record service units or hours on a member’s Care Plan in GuidingCare. Hours and units ...
Care Plan Note Not Displaying in Care Plan History
Purpose To provide guidance on where Care Plan notes are stored in GuidingCare and how to properly locate them when they are not visible in the Care Plan History. Audience Care Managers, Supervisors, and Support Staff using GuidingCare. Problem ...
Adding A Caregiver to the Care Team
Here are the steps to add an existing Caregiver to the member's Care Team: 1. Member Info > Care Team 2. In the search select Care Team Type dropdown and select Caregiver > click search 3. The Add option should show up now. Click Add 4. In the ...
New Enhancement: Adding a Manual OGI
We have made it faster and easier to add manual OGIs in Member Details > Care Plan > Team Care Plan > Care Plan Overview with the following enhancements: The Add Manual OGI button now displays in Member Details > Care Plan > Team Care Plan > Care ...
How to Send Care Plans for Signatures in GC
This guide provides step-by-step instructions on how to send care plans for signatures in GC. Users can electronically sign within the platform or generate a PDF for external signature capture via DocuSign or paper. Steps to Send Care Plans for ...