How to Assign A New Program in Guiding Care

Open the Member Profile in Guiding Care.

.

Go to Programs and click Add New Program.

Check the box for Add Clinical Program if applicable.

Select Clinical Program from the list.

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Enter the Start Date and End Date (not required).

Set the Status to ACTIVE (if member has consented to TCM service).

Choose a Status Description.

Add the Referral Source.

Select the Assigned Care Manager.

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Click Save.

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