Exporting Assessments from Packet Log for Audit Purposes

Exporting Assessments from Packet Log for Audit Purposes

After opening the member record, follow these steps to generate and download an Assessment Packet for your audit.

Step 1: Open Packet Log

From the member record, select the Packet Log icon from the left-hand navigation menu.

This will open the Packet Log page where previously generated packets and their statuses can be reviewed.



Step 2: Generate a New Packet

Select Generate Packet in the upper-right corner of the Packet Log screen.

From the available packet types, select Assessments.

Click Begin Packet Design.



Step 3: Select Eligibility and Date Range

Review the active eligibility displayed at the top of the screen.

If you need to include assessments tied to previous eligibility periods, check the Include Inactive Eligibilities box.

The default date range is one year. Adjust the From Date and To Date fields if a different audit period is required.


Note: Guiding Care can only generate one year of assessment data at a time. If your audit requires a longer period, generate additional packets using different date ranges.


Step 4: Select Assessment Statuses

Under Assessment Status, open the drop-down menu.

Select all available statuses:

  • Completed

  • Pending

  • Cancelled

Selecting all statuses ensures that no assessments are omitted from the packet.


Step 5: Select Script Names

Under Script Name, open the drop-down menu.

Select all available script names listed for the member.

This ensures every assessment type completed during the selected date range is included in the packet.


Step 6: Continue to Category Details

Click Next.

Review the categories displayed and ensure the desired assessment categories are selected.



Click Apply & Generate Packet.


Step 7: Wait for Packet Generation

You will be returned to the Packet Log screen.

The newly created packet will initially display a status of In Queue or In Progress.

Select Refresh periodically until the packet status changes to Completed.


Step 8: Download the Packet

Once the packet status shows Completed:

  1. Click the three-dot menu beside the completed packet.

  2. Select Download.

  3. Save the generated PDF packet to your computer.   


The packet will contain all assessments matching the selected eligibility, date range, statuses, and script types, making it suitable for audit review.


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